Reader help
Library
Purchases, access, listening, and refunds.
Contact Sapphyre Dominion
Get help with audiobooks, creator accounts, royalties, payouts, and platform questions.
Use this page as the central contact point for readers, authors, narrators, publishers, rights holders, and future partners.
Creator help
Profiles
Authors, narrators, and publishers.
Royalty help
Splits
Payout setup and participant questions.
Admin route
Reports
Escalations and moderation queue.
Reader support
Questions about purchases, library access, listening progress, refunds, account access, or membership features.
Open page →Author questions
Questions about author accounts, public profiles, title setup, royalty splits, and payout readiness.
Open page →Narrator questions
Questions about narrator profiles, voice samples, narration credits, royalty-share projects, and payout setup.
Open page →Publisher questions
Questions about catalog management, rights holder coordination, referral links, royalty approvals, and payout reporting.
Open page →Contact form placeholder
Send a message
This form is a frontend placeholder. Later it should connect to a backend email service, support ticket table, spam protection, and admin review tools.
What to include
Help requests should include enough detail to route correctly.
For readers
Include your account email, order details if relevant, the audiobook title, and what went wrong.
For creators
Include whether you are an author, narrator, publisher, or rights holder, plus the title or project involved.
For payout issues
Include the creator role, payout profile, royalty agreement, title, and whether the problem is pending, held, failed, or missing.
For rights questions
Include the title, rights holder names, territory concerns, format rights, and the specific permission issue.